Tattooed bass player in sunglasses performing on stage at AycLive

FAQs

Everything you ask usbefore the weekend.

Tickets, parking, kids, food, the lot. Search below or pick a topic. Still stuck? Give us a shout.

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Frequently asked questions

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Tickets

Your tickets are sent automatically to your email as soon as your booking is confirmed, complete with a button to add them straight to your Apple Wallet. If they haven’t landed in your inbox (or junk folder!), pop an email to hello@ayclive.co.uk and we’ll get you sorted.

Early Bird Weekend Passes are on sale now: £25 for adults (18+) and £5 for children (5–17), plus a £2.50 booking fee. Single Friday passes (£12 adult, £3 child) and Saturday passes (£22 adult, £5 child) are released in General Sale, plus a £2.50 booking fee. Under-fives go free on both days.

Prices go up as each release sells out. The sooner you book, the more you save. See the tickets page for every option.

Under-fives go completely free on both days! You will just need to add a complimentary little-ones ticket to your basket during checkout so we can keep track of numbers on site.

Not this time! Everyone under 16 needs to be accompanied by a responsible adult (18+) across both days of the festival.

All ticket sales are final, so we aren’t able to offer refunds or ticket transfers if your plans change. Make sure you’re good to go before booking, and if you have any questions, just drop us an email at hello@ayclive.co.uk!

Yes, parking is a separate paid service on site for both general guests and Blue Badge holders. We strongly recommend pre-purchasing your parking pass online ahead of time for the quickest scan and entry on the day!

Getting here

Yes, we have two dedicated on-site car parks offering both standard and Blue Badge spaces. We strongly advise pre-purchasing your parking pass online ahead of time for a much faster scan and entry on the day.

Free travel to AycLive 2027? Yes please! We’ve teamed up with the amazing team at Aycliffe & District Bus Preservation Society to run a FREE Heritage Town Shuttle throughout Friday evening and across Saturday to get you to and from the festival field.

It won’t cost you a penny to ride, but any small donations to the society are massively appreciated to help them preserve these fantastic vintage buses. Route and times are on our getting here page.

Our dedicated drop-off and pick-up zone is right by the festival entrance. It’s clearly signed on the approach, and our festival staff will be on hand to point your driver into the nearest available location. Please don’t stop on the main road, it keeps everyone safe and the traffic flowing smoothly!

Newton Aycliffe has its own local station just around the corner, connected directly to Darlington on the main line between London and Edinburgh. Hop off at Newton Aycliffe station and follow the designated walkway, you’re just a 5-minute walk from the festival entrance.

Just remember to check train times in advance, as last trains come around fast.

Uber operates in the area, or you can pre-book and call a local Newton Aycliffe firm directly. Here are a few trusted local numbers to save to your phone:

Aycliffe D & I Taxis: 01325 307777
Able Novak Taxis: 01325 311111
Horndale Taxis: 01325 307307
Star Cabs: 01325 300300
Speedy Cabs: 01325 301310

On the day

Yes! Just keep your official wristband on and you can pop out and back in as you please. No initial entry after 9:00 pm (re-entry anytime with wristband) both days, and standard bag security checks apply every time you return.

Gates open at 5:30 PM on Friday (when the DJ starts) and 11:30 AM on Saturday. Curfew is 11:00 PM both nights. No initial entry after 9:00pm (re-entry anytime with wristband). The full running order is on our timings page.

Friday curfew is 11:00 PM. No initial entry after 9:00pm (re-entry anytime with wristband).

You’ll exchange your e-ticket for an official AycLive wristband at the main entrance gates upon arrival. Keep it intact and on your wrist all day, it’s your pass back in! Please note there is no new entry after 9:00pm, but re-entry is permitted all evening for valid wristband holders.

We’re a rain-or-shine festival. Bring waterproofs and wellies, and the Big Tent is a good shout for a shower. Severe-weather plans TBC.

Tap and go or pay with cash! All festival bars accept contactless, mobile pay, card, and cash for quick service.

Lost an item or found something that isn’t yours? Our helpful team members will be on hand all day across the field, and there’ll be a clearly marked Lost Items Point on site. If you notice something missing after the weekend, just drop us a line at hello@ayclive.co.uk!

Families & kids

Big news for 2027: we’re welcoming festivalgoers of all ages across the whole weekend! Under-fives go free on both days, with anyone under 16 needing to be accompanied by an adult (18+).

Yes! The field is accessible flat grass, so chunky wheels are your friend! Please note all buggies will be searched on arrival.

It happens, little explorers can wander off in a flash! If you lose sight of your child, don’t worry. Head straight to the nearest steward or security officer. They will immediately radio our central event control and welfare team to get our lost child procedure moving straight away. Our dedicated Lost Kids & Welfare Point is staffed all day by our friendly team. More tips for keeping little ones safe.

Every child attending the festival receives a specific, colour-coded wristband upon entry, so our event staff and bar team can easily and quickly understand the age brackets of all our festival-goers at a glance.

Top tip: Don’t forget you can also write your phone number on the inside of their wristband (or even on their arm in biro!) to give you total peace of mind while they explore.

Little-ones HQ: packed with fairground rides, carnival games, live kids’ entertainment, and a dedicated food court for the whole family to recharge. We’re still lining everything up! As we add confirmed events, they will appear on the Family Fun Zone page, so be sure to check back soon.

Music gets loud near the main stages! We strongly recommend bringing ear defenders for little ears, as we don’t supply them on site.

Accessibility

Yes, we have dedicated on-site parking for Blue Badge holders to keep your walk to the gates as short as possible! We strongly recommend pre-booking your parking pass online in advance for the quickest scan and entry on the day.

Yes! All of our drop-off locations are fully accessible and positioned as close to the main entrance as possible for easy access.

Yes! If you require a carer or Personal Assistant to attend with you, we offer a free Essential Companion ticket. Just buy your own standard ticket first, then drop us a message using our contact form or email us at hello@ayclive.co.uk with your supporting details and we’ll get it sorted for you.

Assistance dogs are welcome (TBC). Other pets need to stay at home.

Food & drink

You’re welcome to bring sealed food boxes, snacks, and unopened soft drinks or water (lids will be unsealed by security at the gate). Please leave outside alcohol and glass at home, as our fully stocked bars and fantastic local street food traders have everything you need on site!

We’re lining up our street food traders now. Dietary options TBC, but we always aim for something for everyone.

Stay hydrated! Bring a reusable bottle to use at our free drinking water hydration stands located around the site.

Yes, if you look under 25. We operate Challenge 25 across all bars. If you’re lucky enough to look under 25, please bring valid photo ID (passport, driving licence, or PASS card)! Under-18s will not be served alcohol under any circumstances.

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